|
Here's what I think of it:Pros : - Big screen - True 1080p (1900x1080) resolution - Cheaper than 50inch LCDs and plasmas - Awesome connectivity (3 HDMI inputs, 1 PC, 2 composites etc) - USB port (For firmware upgrades or watching ur pics/or listening to your music). I don't care about viewing from side but i've put the TV on a 3 foot high table and i watch tv sitting on floor always. At that time this was a considerable bargain to get a 50 inch high def TV at this price point.
- Bowing problem. It's not even half as bright/clear from this angle. it's hardly noticeable unless there are horizontal lines on the screen - Terrible Off-axis viewing performance.
I bought this TV year and half ago for $1200 shipped. - Super light - Not that you'll be carrying around TV of this size :-)Cons : - Horrible sound from the in built speakers. - Limited life of the light bulb (haven't faced this yet)Overall, I would say this is a pretty good TV for the money.
I'm mostly satisfied with this TV. Honestly i've used this once in so long - Very good contrast ration (again considering the price point) - Slim profile.
After many calls to that company & with samsung they are going to replace it with a HL-50A650. The tech company that came out to fix my moms said this was a known problem with this model. 3rd bulb 2 months after the second bulb replaced. Hopefully the next TV will be OK. I'm sure that this was a manufacturing defect of some sort and we just happened to get one of the unlucky TVs. I purchased this TV for my mother about a year ago.
2nd bulb 4 months after the original bulb was replaced. If you purchase this TV I strongly recommend getting an extended warranty. It has blown 3 bulbs in that time. I have owned an HL-S6187W (different model / not slim) for well over a year, love it, and never had a problem with it). If we have any problems with it I will never buy another Samsung again. (The same 2-3 hundred dollar bulb thats supposed to last 3-4 years) 1st bulb blew after having the tv for about 5 months.
The TV is never left on or used for more than a couple hours.
The tv has a 90 day warranty from samsung so I began by calling their customer support. I bought this samsung DLP tv refurbished from secondact.com for 799 plus shipping. I can actually read the words on my games now :)The second day I realized that I had the problem that a lot of people had. If on a budget this is a great tv to get as i see it.GREAT CUSTOMER SERVICE
If turned up to normal to high-normal listening range it has a definite buzz, which the technician may also fix when he gets here. This isn't a huge deal to me because for the price i payed i wasn't looking for great audio without getting outside speakers anyways. If that gets fixed perfectly the only thing wrong with this tv is the audio. I will update this after the tech comes to see what happens but the customer support from samsung was amazing and I love that i don't have to ship out my tv somewhere and not get it back for a month as other manufacturers might.
not sure which one. Even though it's refurbished all i had to do was fax in my receipt and tomorrow I will be calling to set up an appointment for a technician to come directly to my house to fix this problem. First impressions were that the picture through my xbox was beautiful (switched from crappy old 36 in sdtv). I called and got through to an easy to understand American representative very quickly and explained my problem.
I was immediately beside myself as I had just spent quite a bit of money on this tv. The screen was bowed or pincussioned. If there's a perfect horizontal line on the screen, when it gets to either the left or right edge it goes up, creating a kind of smile shaped effect.
The TV has a slim bevel which is VERY nice, color is vibrant and very sharp. High def signals (from Xbox360 or satellite box) looks so incredibly crisp. I've had it for about 2 months now and it is an Awesome TV. The TV's light engine is not noisy at all. The TV does not have the bowing issue I have read about.The sound from the TV is not good but I never bought it for the sound (I have a sound system). My only gripes are that shadows or dark areas of subjects on the screen tend to black out instead of shadow, the other is that is has a lamp instead of LED, but hey, at $999 it still earns 5 stars. Other than that the picture is AMAZING.
This is the first time I bought a samsung product and it will be the last time too. I called the service center and told them I wanted the defective TV back, and, only at this point, they offered to replace it. Called amazon and they do not have any replacement but said I could either have it fixed by Samsung or send it back to amazon. Since it is too much trouble to return, I decided to have it fixed by Samsung.
I fed up on this and called amazon. Read the good review on Samsung TV and got it finally from Amazon with a good price. Buyer be aware, DO NOT BUY SAMSUNG PRODUCTS. I called and they said they just got the parts and is working on it, and should be ready in a couple of days. I called samsung immediately, and they transfered my call a couple of times, then some custom service said the replacement should be requested by the service center, and they called service center while I waited and them told me, the service guy is working on the repair and if not fixed in two days, they will offer a replacement. Again,I called samsung and asked for a replacement.
When they picked it up, they said it will be fixed in one week.Then after two weeks, did not hear from them. Took 10 days to receive the TV, the TV was ok, while it worked, that was, for one week. two weeks later I called samsung again, and this repeated once again and they wanted me to wait some more time. At this point, I am pissed off already. They totally denied the promise to replace the TV, and asked me to wait two more days while the service guys "working on it", I said I would have to return it to the vender then, the custom service guy said no, the vender will not accept a TV which had been serviced. I then called the service center in one week, and of course, the TV is not fixed. i said no, I did not want samsung product anymore. Too much hassle to deal with a company with horrible custom service.By the way, one of the time I called Samsung I was put on hold for EIGHTY minutes before I gave up.
Then the TV was dead. I called one weeks later, they said, they could not fixed it after replaced many parts. Gladly, Amazon could take it back. That was only the beginning of the nightmare. They made a defective TV, and it is dead after one week of use, I tried with good faith to have it resolved,now service center could not fixed, samsung did not want to replace it and they told me amazon will not take it back. Service guy said I need to call samsung for that. Called Samsung and they offered to have it fixed at the local service center. I said then maybe I should get a replacement.
|
